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We’ve built a database of tutorials, demo examples and FAQs to help you get the most out of Sandcastles. Just click the triangles below and it will reveal each video tutorial.

If you need any additional help, don’t hesitate to email [email protected].

Note: The current version of the platform is v3. Many of the help videos below were recorded with the v1 interface. We are in the process of updating all support documentation to map to v3. Apologies for the inconvenience during this interim period

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Tutorials

Overviews

• How does Sandcastles work? (Quick Overview)
• How to use Sandcastles (The Full Guide) [This video showcases the v1 product. The latest version is v3. Many features are the same or improved in v3, but the UX is slightly different. New walkthrough video for v3 is coming soon!]

Channels Tab

• How to import new creators/channels into Sandcastles for the first time

Note: The UX for the latest version of the platform is now slightly different than this video. We’re working on recording and uploading all new documentation. Apologies for the confusion

Video Research & Analysis (Videos Tab)

• How to analyze top performing videos in a Watchlist (Full Overview)
• How to analyze top performing videos from single channel/creator
• How to use the video filters and sort functionality
• Understanding outlier score & why it matters
• How to save videos to projects
• How to extract insights from the video detail page
• How to change your keyword settings to better customize your video search result

Note: The UX for the latest version of the platform is now slightly different than this video. We’re working on recording and uploading all new documentation. Apologies for the confusion

Scriptwriting & Storytelling (Script Tab)

• How to write winning scripts (Full Overview)
• How to use the Fixer feature to improve an existing script
• How to effectively describe your topic to the scriptwriter

Note: The UX for the latest version of the platform is now slightly different than this video. We’re working on recording and uploading all new documentation. Apologies for the confusion

FAQs

Contacting Support

• How to contact us for support?

Billing & Subscription

• How to cancel your Sandcastles subscription?
• How to upgrade your Sandcastles subscription?
• How to monitor my usage and quotas?

Account Questions

• Can I change the email address associated with my account?

Script Functionality FAQs

• Can I generate scripts in other languages?
• Can I make long-form scripts?

Feature Breakdowns

Note: All of these videos were filmed using the v1 version of the product. If you’ve signed up after March 5, 2026, you are using our new v3. We are in the process of updating all help documentation to reflect the v3 features and UX. Coming soon!

Channels Tab

Building Watchlists

Learn how to collect all of your favorite channels by niche, and easily find their latest videos.

Adding New Channels

Learn how to personalize the platform for you by adding channels in your niche if they don’t already exist.

Videos Tab

Video Tab Filters & Sorting

Learn how to use powerful filtering and sorting to find the exact video you’re looking for.

Channel Filter

Learn how to use the Channel filter and analyze an individual account.

Vault Tab

Understanding the Vault

Learn about the Vault and its purpose in the scriptwriting process.

Saving Hooks and Styles to the Vault

Learn how to save winning hooks and styles to your Vault.

Organizing the Vault

Learn how to easily organize your Vault.

Script Tab

Generating Scripts

Learn how to navigate the step-by-step process of the scriptwriter.

Creating Effective Script Prompts

Learn how to write effective prompts to get the best results from the scriptwriter.

Credits System

Plans & Credit Quotas

Full Guide

Sandcastles Full Guide (NEW)